Shipping policy

Shipping Policy

Orange Cyborg currently ships within the United States only.

Estimated delivery

Orders are generally delivered within 5–7 business days. Business days do not include weekends or US federal holidays. Delivery estimates begin after an order has been confirmed and may vary slightly during peak periods or because of carrier delays.

Order tracking

When your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs to be corrected. We cannot guarantee that an address can be changed after fulfillment begins.

Delayed, lost or damaged packages

If your order is delayed, marked delivered but not received, or arrives damaged, contact davmich89756@gmail.com with your order number. For damaged items, include clear photos of the item and packaging so we can assist you promptly.

Orange Cyborg is not responsible for carrier delays caused by severe weather, service interruptions or other circumstances outside our reasonable control, but our team will help investigate delivery issues.

Refund & Satisfaction Guarantee

We want you to be happy with your purchase. If you are not satisfied with your product, contact davmich89756@gmail.com within 30 days of delivery and include your order number and the reason for your request.

Eligibility

For a standard return, the item should be unworn, unused, unwashed and returned with its original tags and packaging. We may request photos before authorizing a return. Do not send an item back without receiving return instructions from us first.

Damaged, defective or incorrect items

Inspect your order after delivery. If an item arrives damaged, defective or incorrect, contact us promptly with photos. Once verified, we will offer an appropriate replacement or refund at no additional cost.

Change-of-mind returns

If you are not satisfied with the fit, style or product, contact us within 30 days. Once the return is approved and received in eligible condition, we will issue a refund to the original payment method. Return shipping costs may be deducted from the refund unless the item was damaged, defective or incorrect.

Non-returnable items

Gift cards, personalized products and items marked final sale are not eligible for change-of-mind returns unless they arrive damaged, defective or incorrect.

Refund timing

Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for the refund to appear, depending on your bank or payment provider.

Contact Information

• Store: Orange Cyborg

• Market served: United States

• Customer support: davmich89756@gmail.com